SnapMatrix Terms

SnapMatrix desktop is licensed by CHILVIEW LLC. The current live app is for Mac.

Screenshots work without a paid plan. Annotation, recording, Library, and other tools require an Individual or Organization yearly subscription.

Individual: one user, one license, $34.99 per year.

Organization: $37.99 per user per year for 1–100 users. At 101 or more users the rate for every user is $34.99 per year. Seats stay with the organization.

No refunds. The yearly plan is billed upfront for the full year. All sales are final — no refunds. Canceling only stops auto-renewal. You keep full access until the end of the paid year and are charged nothing further.

No monthly plan. No lifetime plan.

Captures stay on the customer machine unless they connect their own backend.

The Chilview Chrome extension has separate terms at /terms.